Returns & Exchanges

SALES TAX

We charge local sales taxes only in our Home State CT. International customers may be charged duty by your country of origin at time of package delivery. This is not a factor, unfortunately, that we can control so please check with your international shipping authority for details.

SHIPPING

We ship via USPS to offer you the most economical shipping method possible. When your item ships, you will receive an email with the parcel number; this is a delivery confirmation number, NOT a tracking number. The number may not show or be updated within the USPS system even though it has shipped.

PLEASE NOTE that we are not responsible for lost, stolen or undelivered packages but will work with you to make this right. If you’d like to insure your shipment via USPS, please contact us prior to ordering. 

RETURNS AND EXCHANGES

We love what we do and we want you to love your items. Brand new unworn, unwashed NON-sale clothing with no stains, visible wear, smells, or animal hair with tags attached may be returned within 14 days of purchase for store credit ONLY, no refunds.  

Please note all final sale items, intimates, jewelry, and accessories are not eligible for refund, exchange, or store credit. Sale items purchased at a discount of 30% or more, including items bought with discount or promo codes are not eligible for a refund, exchange or store credit.

INCORRECT OR DAMAGED ITEMS 

If you receive a damaged item please notify us within 3 days of receipt.  It is the customers' responsibility to inspect all deliveries within 3 business days of receipt. All damaged items must have tags still attached and be in unworn condition in order to be replaced. Any damages resulting in customer cutting package with scissors, washing incorrectly and/or cutting garments unfortunately will not be replaced. 

STORE CREDIT 

Returns will be processed within 5-7 business days of being received at our warehouse. You will be issued store credit for the amount of the item at the time of purchase minus incured shipping charges and/or restocking fee. Store credit will be emailed to the customer's email account that was created at checkout. Please note that all store credits will expire after a year. 

By purchasing from this site you agree to our policies, including our return policy and that we offer store credit only for returned items. If you have any questions regarding our return policy, feel free to email us prior to ordering.